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Accident & Incident Reporting

Coaches must report each accident within 24 hours when a FREESTYLE CANADA member is injured and requires medical attention during a sanctioned activity. 

In the event of a head injury and/or any symptoms of a concussion, FREESTYLE CANADA Member Clubs are responsible for following the FREESTYLE CANADA’s Concussion policies and procedures.

Submit an Accident Report

Below is the form to be filled out in the case of an incident involving two or more parties and/or in the case of property damage. This is also used in the case of EMERGENCY related situations.

Submit an Incident Report

FOR THOSE THAT HAVE PURCHASED SAIP INSURANCE:

The following is a step by step guide on how to proceed if an accident/injury occurs during a FC sanctioned activity, and how to either have the insurance company pay the expenses directly, or to claim for medical expenses if, and only if, the injured member purchased SAIP Accident Insurance, from the FC, when they purchased/renewed their license. Members who did not purchase the appropriate Class level of accident insurance or who were injured during non-FC sanctioned activities are not eligible to claim for medical expenses.

 

Injuries within Canada
STEP 1.

In the event of an accident or injury requiring treatment, the member or supervising coach of a member who purchased SAIP (CLASS 3 (in-country), 1, 2, 4 or 5 (out-of-country)) Accident Insurance*, must contact Global Excel IMMEDIATELY following the accident, if the accident requires any sort of medical treatment.

Global Excel
Canada & US Global Excel (24hr): +1-877-207-5018
Worldwide (24hr / call collect)*: +0-819-566-3940

* If you have difficulty connecting from overseas, please reference International Calling Instructions from FC

Insurer: AIG Insurance Co. of Canada 
Insurance Broker: BFL CANADA Insurance Services Inc.
POLICY # GTP 9425872

Global Excel will facilitate and/or recommend a course of action for treatment, and will subsequently aid in claim support. Please ensure that you receive a claim number from Global Excel and make note of it, for future reference. It is Global Excel Insurance who will provide direction as to the procedure to complete a claim for medical reimbursement, if needed.

They are the primary contact in the case of injury, where the member has purchased SAIP Accident Insurance from FC.

Step 2.

An Accident Report Form must be submitted as soon as possible after the accident, but no later than 30 days after the accident.

Step 3.

If the member did not purchase any level of SAIP Accident Insurance, then the accident report form is filed and no further action will be taken.

 

*Please note that the FC’s accident insurance is “excess insurance”, which means that you must exhaust all other valid insurance coverage, from your Provincial/Territorial healthcare system first, followed by any personal accident insurance (Blue Cross, benefits through parents or work, etc.) before attempting to make a claim through the AIG/FC.

Injuries outside of Canada
Step 1.

All athletes and coaches MUST purchase the Out-of-Country SAIP (CLASS 1, 2, 4, or 5) Accident Insurance* (depending on the length and frequency of travel) BEFORE they take part in any freestyle activities outside of the country. These freestyle activities must also be SANCTIONED by FC, which is the responsibility of the club and/or coach.

Step 2.

In the event of an accident or injury requiring treatment outside of the country, the member or the supervising coach must contact Global Excel IMMEDIATELY following the accident. 

Global Excel
Canada & US Global Excel (24hr): +1-877-207-5018
Worldwide (24hr / call collect)*: +0-819-566-3940

* If you have difficulty connecting from overseas, please reference International Calling Instructions from FC

Insurer: AIG Insurance Co. of Canada 
Insurance Broker: 
BFL CANADA Insurance Services Inc.
POLICY # GTP 9425872

Global Excel will facilitate and/or recommend a course of action for treatment, and will subsequently aid in claim support. Please ensure that you receive a claim number from Global Excel and make note of it, for future reference. It is Global Excel  who will provide direction as to the procedure to complete a claim for medical reimbursement, if needed. They are the primary contact in the case of injury, where the member has purchased Out-of-Country SAIP (CLASS 1, 2, 4, or 5) Accident Insurance from FC.

Step 3.

AIG Insurance will coordinate with the injured member or supervising coach, as well as with the treatment facility to either facilitate payment directly to the care facility, or inform the member/coach on how to make get reimbursed.

Step 4.

The FC accident Report form and the Incident Report form must be submitted as soon as possible after the accident, but no later than 24 hours after the accident.

 

*Please note that the FC’s accident insurance is “excess insurance”, which means that you must exhaust all other valid insurance coverage, from your Provincial/Territorial healthcare system first, followed by any personal accident insurance (Blue Cross, benefits through parents or work) before attempting to make a claim through the FC.

Chronic Injuries

A chronic injury is either a recurring injury or an injury that either requires treatment over a long period of time. In either case, an accident form from the initial injury must have been submitted to FC, no matter the severity of the injury, at the time of the accident.

Step 1.

In the event of an accident or injury requiring treatment, the injured member must follow the process outlined above in either the “Injuries WITHIN Canada” or “Injuries OUTSIDE OF Canada”, in order to document and report any incidence of injury, that may later develop into a chronic injury.

Step 2.

The member’s physician (or the treating physician) must write a note recommending further treatment (e.g. physio., massage, etc.), if the injury is thought to require further treatment.

step 3.

Member pays for all subsequent treatment and keeps all the receipts.

step 4.

The member must first claim any subsequent treatment through their Provincial/Territorial health care, followed by any personal insurance options (if available). Once those options are exhausted, and the member requires more treatment, the member will contact FC to start a claim, but only if that member purchased the correct level of SAIP Accident Insurance from FC before the accident occurred (see above for Injuries Within and Outside of Canada).

Step 5.

FC will coordinate with Global Excel and facilitate the claim process. Any amount not covered by Provincial/Territorial Health care or personal insurance will be covered by FC’s insurance plan, up to the amount in the policy.*

 

*Please note that the FC’s accident insurance is “excess insurance”, which means that you must exhaust all other valid insurance coverage, from your Provincial/Territorial healthcare system first, followed by any personal accident insurance (Blue Cross, benefits through parents or work) before attempting to make a claim through the FC.

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